Operations and Systems

Human resource and personnel policies(Required)

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Max. file size: 16 MB.

Please upload a copy of any HR and personnel policies your RCO utilizes.

Volunteer policies and related materials(Required)

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Max. file size: 16 MB.

Please upload a copy of any volunteer policies and related materials utilized by your RCO.

Staff meeting minutes and agendas(Required)

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Max. file size: 16 MB.

Please upload a copy of your three most recent staff meeting minutes and agenda.

Record keeping policy and procedure(Required)

Please describe any record keeping policies and procedures which your RCO abides by.

Confidentiality policy and procedure(Required)

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Max. file size: 16 MB.

Please upload a copy of any confidentiality policy(ies) and procedure(s) which your RCO abides by.

Record keeping and confidentiality training materials(Required)

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Max. file size: 16 MB.

Please upload a copy of any training materials related to record keeping and confidentiality.

Grievance policy and procedure(Required)

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Max. file size: 16 MB.

Please upload a copy of any grievance policy(ies) and procedure(s) which your RCO abides by.

Non-discrimination policy and procedure(Required)

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Max. file size: 16 MB.

Please upload a copy of any non-discrimination policy(ies) and procedure(s) which your RCO abides by.

Risk management and succession plans(Required)

Please describe any processes for risk management and succession plans utilized by your RCO.

Are required policies and procedures posted in plain sight?(Required)

Yes

I'm not sure

Not Enrolled

	1. Orientation
	1.1. Certification Process
	1.2. User Agreement
	1.3. UARCO Standards
	1.4. Frequently Asked Questions
	2. Organization Information
	3. Recovery Culture, Ethical Framework and Principles
	4. Staff Development
	5. Peer Leadership Development
	6. Operations and Systems
	7. Financial Management
	8. Governance